Zynvela Privacy Policy

Version 0.3

This page was last updated on 10-06-2026.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you understand exactly how we work.

This privacy policy applies to Zynvela's services. You should be aware that Zynvela is not responsible for the privacy policies of other websites and sources. By using this website, you indicate your acceptance of this privacy policy.

Zynvela respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.

Our use of collected data

Use of our services

When you sign up for one of our services or place an order, we ask you to provide personal data. This data is used to provide the service, process your order, and assist you as effectively as possible.

The data is stored on secure servers of Zynvela or those of a third party. We will not combine this data with other personal data we possess, unless this is necessary for our services or legally required.

Communication

When you send emails or other messages to us, we may store those messages. Sometimes we ask you for personal data relevant to the situation. This allows us to process your questions and respond to your requests.

The data is stored on secure servers of Zynvela or those of a third party. We will not combine this data with other personal data we possess, unless this is necessary for processing your request.

Cookies

We collect data for research to gain a better understanding of our customers, allowing us to tailor our services accordingly.

This website uses cookies. Cookies are small text files placed on your computer, tablet, or smartphone. Cookies help us analyze how visitors use our website.

The information generated by cookies about your use of the website may be transferred to secure servers of Zynvela or those of a third party.

We use this information to:

• track how you use the website;

• compile reports on website activity;

• improve our website;

• better align our services with our customers;

• show relevant content and advertisements.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy, unless we have obtained your prior consent or when legally required.

Third Parties

The information is not shared with third parties, with the exception of parties and web applications we use for our web store.

These may include:

• payment providers;

• delivery services;

• e-commerce platforms;

• customer service systems;

• review systems;

• analytics and marketing tools.

This data is used exclusively for the purpose of the respective application or service and will not be further distributed.

Furthermore, in some cases, information may be shared internally. Our employees and involved parties are obliged to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use and capabilities of this website. Any adjustments or changes to this website may lead to changes in this privacy statement.

It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, modify, or delete personal information provided to us at that time, to the extent legally possible.

Modify or unsubscribe from the newsletter

At the bottom of every mailing, you will find the option to modify your data or unsubscribe from our newsletter.

Modify or unsubscribe from communication

If you wish to modify your data or have yourself removed from our files, you can contact us using the contact details below.

Disable cookies

Most browsers are set by default to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

However, it is possible that some functions and services on our website and other websites may not function correctly when cookies are disabled in your browser.

Questions and feedback

We regularly check whether we comply with this privacy policy.

If you have any questions about this privacy policy, please contact us at:

Zynvela
Email: info@zynvela.com