Frequently asked questions
Answers to all your questions!
Shipping
We ship all our orders within the Netherlands with PostNL and for our Belgian customers with Bpost. Do you order before 11:00 PM? Then your package will be shipped free of charge the next day. This way you'll have your order quickly and without extra costs!
Returns
Not completely satisfied? No worries! You can easily and quickly return your order within 14 days of receipt. We'll make sure the process runs smoothly, so you don't have to worry.
Size
Our clothing fits exactly as indicated in the size chart. You'll find the size chart with each product, so you can always choose the right size and be sure it will fit perfectly.
Washing instructions (hand wash only)
To maintain the high quality of our clothing, we recommend hand washing all items. This will keep your clothes looking new for longer and allow you to fully enjoy the luxurious materials.
More questions?
Do you have a question or need advice? Don't hesitate to contact us. We are here to help and advise you.
Email: info@zynvela.com
MON / FRI 09:00 - 17:00
SAT / SUN 10:00 - 17:00