Privacy Policy

Privacy

Privacy Policy Zynvela

Version 0.3

This page was last updated on 06-10-2026.

We are aware that you place your trust in us. We therefore consider it our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you know exactly how we operate.

This privacy policy applies to Zynvela's services. Please note that Zynvela is not responsible for the privacy policies of other websites and sources. By using this website, you agree to accept this privacy policy.

Zynvela respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.

Our use of collected data

Use of our services

When you sign up for one of our services or place an order, we ask you to provide personal information. This information is used to carry out the service, process your order, and assist you as best as possible.

The data is stored on secure servers belonging to Zynvela or a third party. We will not combine this data with other personal data we hold, unless this is necessary for our service provision or legally required.

Communication

When you send us an email or other messages, it is possible that we retain those messages. Sometimes we ask you for personal information relevant to the situation at hand. This makes it possible to process your questions and respond to your requests.

The data is stored on secure servers belonging to Zynvela or a third party. We will not combine this data with other personal data we hold, unless this is necessary for handling your request.

Cookies

We collect data for research purposes in order to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses cookies. Cookies are small text files that are placed on your computer, tablet, or smartphone. Cookies help us analyze how visitors use our website.

The information generated by cookies about your use of the website may be transferred to secure servers belonging to Zynvela or a third party.

We use this information to:

• track how you use the website;
• compile reports on website activity;
• improve our website;
• better tailor our services to our customers;
• display relevant content and advertisements.

Purposes

We do not collect or use information for any purposes other than those described in this privacy policy, unless we have obtained your prior consent or are legally required to do so.

Third parties

The information is not shared with third parties, except for parties and web applications that we use for the benefit of our webshop.

These may include, among others:

• payment providers;
• delivery services;
• e-commerce platforms;
• customer service systems;
• review systems;
• analytics and marketing tools.

This data is used exclusively for the purpose of the relevant application or service and will not be further distributed.

Furthermore, information may in some cases be shared internally. Our employees and involved parties are required to respect the confidentiality of your data.

Changes

This privacy statement is aligned with the use of and options available on this website. Any adjustments or changes to this website may result in changes to this privacy statement.

It is therefore advisable to consult this privacy statement regularly.

Choices regarding personal data

We offer all visitors the option to view, change, or delete personal information that has been provided to us at that time, insofar as this is legally possible.

Adjusting or unsubscribing from the newsletter

At the bottom of every mailing, you will find the option to adjust your details or unsubscribe from our newsletter.

Adjusting or unsubscribing from communication

If you would like to adjust your details or have yourself removed from our records, you can contact us using the contact details below.

Disabling cookies

Most browsers are set to accept cookies by default. You can reset your browser to refuse all cookies or to notify you when a cookie is sent.

However, it is possible that some features and services on our website and other websites may not function correctly if cookies are disabled in your browser.

Questions and feedback

We regularly check whether we comply with this privacy policy.

If you have any questions about this privacy policy, you can contact us at:

Zynvela
Email: info@zynvela.com